![]() ![]() ![]() But that led me to the next problem - in which I stuck since a week and can´t find the reason for but which is crucial for the customer: I could solve the problem by re-installing UR1 for server and client. Thank you for using Microsoft Dynamics CRM Communities With that error you can either came back here and post it(please do not post the entire log) or open a Support Incident with us to have a closer look at your issue. You need to first enable the traces (for easier usage simply leave all categories on Verbose level) and then do a quick repro of the issue and then disable the traces (make sure you mark down the time (hour, minute, second) of when the error occurs).You then need to simply look in the generated log(s) at the time you have noted from your repro(you can open the log file with a dedicated tool - Example - for easier reading. For Server traces you can easily achieve this by using one of the following 2 options( Option 1 / I would recommend that you have a look at the Client and Server Traces to find more useful information( How to gather client traces). The campaign activity tracking is absolutely important for our customerĪlthough useful, the even viewer provides little information on the cause of your issue. In the event log I find the following entry:įaulting application name: .WebFormsHost.exe, version: 6.0.0.809, time stamp: 0x523d509dįaulting module name: crmaddin.dll, version: 6.0.0.809, time stamp: 0x523d5152įaulting application start time: 0x01cf2bcd4fa6bcd8įaulting application path: C:\Program Files (x86)\Microsoft Dynamics CRM\Client\res\web\bin\.WebFormsHost.exeįaulting module path: C:\Program Files (x86)\Microsoft Dynamics CRM\Client\bin\crmaddin.dll I already un- and resintalled the Outlook client, but this didn´t resolve the problem. The process starts, the mails are generated and sent, but the window for tracking the campaign activities is not presented and the process crashes in background. ![]() I´m working on the migration for a CRM 4.0 on-premise system to CRM 2013 in which one of the most used features is the campaign module.Now I´m facing a problem with mail merge, when I try to distribute a campaign activity: ![]()
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